Quick answer
Midland National Life Insurance Company is a financially strong, A-rated insurer that offers fixed indexed annuities, MYGAs, income annuities and life insurance. It's been in business since 1906 and is based in Sioux Falls, South Dakota. Policyholders get an online portal plus several ways to reach a real person.
Midland National Life Insurance Company is a financially strong, A-rated insurer backed by Sammons Financial Group, offering fixed indexed annuities, MYGAs, and life insurance products to individuals and pension recipients across the U.S. It earns solid marks from major rating agencies, maintains a robust online portal for policyholders, and gives customers multiple ways to reach a real person when something goes wrong.
What Does Midland National Do?
Midland National mainly sells two things: annuities for retirement savers and life insurance for individuals and families, out of Sioux Falls, South Dakota.
Midland National Life Insurance Company, headquartered in Sioux Falls, South Dakota, is a full-service insurance and annuity carrier that has been in business since 1906. Today it focuses primarily on two pillars: annuity products for retirement savers and life insurance for individuals and families.
Annuity Products Offered
Midland National’s annuity lineup is where the company really shines. Its core offerings include:
- Fixed Indexed Annuities (FIAs) — Tied to a market index like the S&P 500, but with a floor that protects your principal from market losses.
- Multi-Year Guaranteed Annuities (MYGAs) — A fixed rate locked in for a set term, similar to a CD but with tax-deferred growth.
- Income annuities — Designed to convert a lump sum into a reliable stream of retirement income.
Life Insurance Products Offered
On the life insurance side, Midland National offers:
- Term life insurance — Coverage for a set number of years (10, 20, or 30).
- Whole life insurance — Permanent coverage with a cash-value component.
- Universal life insurance — Flexible permanent coverage with adjustable premiums.
- Indexed universal life (IUL) — Permanent coverage with cash value growth tied to a market index.
Who Owns Midland National (Sammons Financial)
Midland National is a wholly owned subsidiary of Sammons Financial Group, a private holding company based in Dallas, Texas. Because Sammons is privately held, it isn’t subject to the same quarterly earnings pressure that publicly traded insurers face — which many financial advisors view as a structural advantage for long-term policyholder stability. Sammons Financial also owns North American Company for Life and Health Insurance, another well-regarded annuity carrier.
Is Midland National a Good Company?
This is the question most people are really asking when they search the name. Short answer: yes, with context.
Financial Strength Ratings
Midland National carries strong marks from the major independent rating agencies:
| Rating Agency | Midland National Rating | What It Means |
|---|---|---|
| A.M. Best | A+ (Superior) | Among the highest possible; excellent financial strength |
| Standard & Poor’s | A+ | Strong capacity to meet financial commitments |
| Moody’s | A1 | Upper-medium grade, low credit risk |
| Fitch | AA- | Very high credit quality |
These are not participation trophies. An A+ from A.M. Best puts Midland National in the top tier of U.S. life insurers. If you’re parking retirement savings in an annuity, that kind of financial backing matters.
Midland National Annuity Reviews
Customer reviews of Midland National annuities skew positive when it comes to rate competitiveness and product design. FIA buyers generally appreciate the downside protection and the availability of income riders. Common criticisms center on surrender charge periods being longer than some competitors, so you’ll want to read the contract carefully before you sign.
Midland National Life Insurance Reviews
Life insurance reviews are more mixed. Policyholders who use the online portal regularly tend to report smooth experiences. Those who need to make changes to complex policies sometimes report slow turnaround times through agents. That’s not unique to Midland National — it’s a fairly common complaint across the life insurance industry.
Complaints Against Midland National Life Insurance Company
The NAIC (National Association of Insurance Commissioners) tracks complaint ratios for every licensed carrier. Midland National’s complaint ratio has historically come in near or below the national median for companies of its size, meaning it doesn’t generate an outsized number of formal complaints relative to how many policies it writes. That’s a reasonable signal of operational health.
Midland National Class Action Lawsuit
You may have seen references to a class action lawsuit involving Midland National. There have been legal challenges related to cost-of-insurance (COI) rate increases on universal life policies — a category of litigation that has hit several large life insurers in recent years. The lawsuits generally allege that insurers increased COI charges beyond what the policy contract permitted. If you hold a universal life policy and received notice about COI changes, reviewing the settlement terms with an attorney or your financial advisor is worth doing. Midland National has not been uniquely singled out in the industry; similar suits have targeted several other major carriers.
Midland National Annuity Rates and Products
Fixed Indexed Annuity Options
Midland National’s FIA lineup includes products like the Endeavor 12 and Endeavor 7, named for their surrender charge periods (12 and 7 years, respectively). These products offer participation rates and cap rates tied to indices such as the S&P 500, the MSCI EAFE, and a few proprietary indices. Cap rates and participation rates reset periodically — typically annually — so the rate you lock in at purchase isn’t guaranteed to continue at the same level.
If you’re shopping for annuity coverage, comparing Midland National’s current FIA rates against other top carriers is a smart move before committing.
MYGA (Multi-Year Guaranteed Annuity) Rates
MYGAs from Midland National have been competitive in the current rate environment. Terms typically range from 3 to 10 years. The guaranteed rate applies for the full term, making MYGAs the closest thing in the annuity world to a bank CD — except the growth is tax-deferred until withdrawal.
Rates change frequently based on the interest-rate environment. Always confirm current rates directly with Midland National or a licensed agent before making a decision.
How Midland National Annuity Payouts Work
When your annuity reaches the income phase, Midland National calculates your payout based on your account value, your age, the income rider (if applicable), and the payout option you select. Common options include:
- Life only — Highest monthly payment, ends at death.
- Life with period certain — Payments guaranteed for a minimum period (e.g., 10 years) even if you die early.
- Joint and survivor — Continues at a reduced rate to a surviving spouse.
Midland National Login — Account Access Guide
How to Log In to Your Midland National Account
Go to midlandnational.com and click the “Login” button in the upper right corner. You’ll be prompted for your username and password. If it’s your first visit, select “Register” and have your policy or contract number handy.
Midland National Login via Sammons Financial Portal
Some pension and group benefit accounts access their information through the Sammons Financial portal rather than the Midland National site directly. If your login credentials don’t work on midlandnational.com, check whether your welcome letter references a Sammons Financial URL.
Midland National Life Agent Login
Licensed agents log in through a separate portal — the Midland National Sales Professional Center — typically accessed at a different URL than the consumer-facing site. If you’re an agent who has lost access, contact your field marketing organization (FMO) or call Midland National’s agent support line.
Midland National Login App for Android
Midland National does not currently offer a standalone branded mobile app through the Google Play Store. Android users access their accounts through the mobile-optimized website at midlandnational.com. Bookmark it to your home screen for quick access.
Midland National Login Problems and Fixes
Common login issues and how to handle them:
- Forgotten password — Use the “Forgot Password” link on the login page; you’ll get a reset email.
- Account locked — Happens after multiple failed attempts. Call customer service to unlock.
- Wrong portal — Pension accounts may live in a separate system; confirm which portal your welcome documentation lists.
- Browser issues — Clear cache and cookies or try a different browser if the page won’t load.
Midland National Login Payment and Payment Status
Once logged in, navigate to the “Payments” or “Billing” section to see recent payments, upcoming due dates, and payment history. Annuity contract holders can also check their current account value, surrender value, and any rider balances from the same dashboard.
Midland National Pension Login and Payments
Midland National Pension Login App (Android)
Pension recipients access their accounts through the web portal rather than a dedicated Android app. The site is mobile-responsive, so it works on any smartphone browser.
Midland National Pension Payment Schedule
Pension payments are typically issued on a monthly basis. Your specific payment date depends on the terms of your pension contract. Check your welcome package or log into your account to confirm your scheduled payment dates.
Midland National Pension Phone Number
Pension recipients can reach Midland National at 1-800-923-3223. Have your contract or account number ready before you call.
Midland National Pension Reviews
Pension recipients generally report that payments arrive on time and that the online portal gives adequate visibility into payment history. Complaints, when they arise, typically involve difficulty reaching a live agent during peak hours rather than issues with the payments themselves.
Midland National Benefit Payment
How to Check Your Benefit Payment Status Online
Log into your account at midlandnational.com and navigate to “Payments” or “Benefits.” You’ll see your payment history and the status of any pending disbursements. If a payment is delayed, the portal usually shows a pending or processing status.
Midland National Benefit Payment Schedule
Benefit payments are typically processed monthly. The exact schedule is outlined in your contract. If you recently submitted a claim or started a new income stream, allow 5–10 business days for the first payment to process.
Midland National Benefit Payment Phone Number
Call 1-800-923-3223 for benefit payment questions. Customer service hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time.
Midland National Customer Service — How to Reach Them
Midland National Customer Service Phone Number and Hours
- Phone: 1-800-923-3223
- Hours: Monday – Friday, 7:00 a.m. – 6:00 p.m. CT
For annuity and life insurance policy questions, this is your main line. Wait times can be longer on Mondays and the first week of the month.
Midland National Customer Service Email and Fax
- Fax: 1-605-335-5471
- Email contact is handled through the secure message center inside your online account — log in and use the “Contact Us” or “Send a Message” option to avoid sending sensitive information through unencrypted email.
Midland National Mailing Address
Midland National Life Insurance Company P.O. Box 5068 Sioux Falls, SD 57117-5068
For overnight or courier deliveries, use the physical address: 8300 Mills Civic Parkway, West Des Moines, IA 50266
Midland National Retirement and Life Insurance Options
Using a Midland National Policy for Retirement Income
Both annuities and permanent life insurance policies from Midland National can play a role in a retirement income plan. Annuities are the more direct tool — you accumulate value during working years and convert to income at retirement. Permanent life policies contribute through their cash value, which grows tax-deferred and can be accessed in retirement.
Can You Borrow Against a Midland National Life Policy?
Yes. If you hold a whole life or universal life policy with accumulated cash value, you can take a policy loan against that cash value without a credit check or income verification. Interest accrues on the outstanding loan balance, and any unpaid loan reduces the death benefit paid to your beneficiaries. It’s a flexible option, but one that deserves careful thought — especially if your policy is an IUL with complex moving parts.
Midland National Life Insurance Pay Online
Log into your account at midlandnational.com, navigate to “Billing” or “Make a Payment,” and follow the prompts. You can pay by bank account (ACH) or set up automatic monthly payments to avoid lapses. If you prefer, call the customer service line and pay over the phone.
Frequently Asked Questions
Is Midland National a good insurance company?
Yes, Midland National is a solid pick for annuities, rated A+ by AM Best and S&P, with complaints near or below the industry median.
Yes. Midland National holds an A+ rating from both A.M. Best and Standard & Poor’s, placing it in the top tier of U.S. life insurers for financial strength. Its complaint ratio with the NAIC is near or below the industry median for its size. It’s a solid choice for annuities and life insurance, though you should review any contract’s surrender charge period carefully.
Who bought Midland National?
Nobody lately: Sammons Financial Group, a privately held Dallas holding company, has owned Midland National for decades, which shields it from public market pressure.
No one recently — Midland National has been a wholly owned subsidiary of Sammons Financial Group, a private Dallas-based holding company, for decades. Because Sammons is privately held, it isn’t subject to public-market pressures, which many advisors see as a stability advantage for long-term policyholders.
What is the Midland National Class Action Lawsuit?
The class action claims Midland National hiked cost of insurance charges on universal life policies beyond contract limits, mirroring suits against other large insurers.
The lawsuit involves allegations that Midland National increased cost-of-insurance (COI) charges on universal life policies beyond what the contract permitted. Similar litigation has targeted multiple large life insurers. If you received a notice about COI changes on your policy, consult an attorney or financial advisor to review your options and any settlement terms.
What does Midland National do?
Midland National sells fixed indexed and multi-year guaranteed annuities plus term, whole and universal life insurance, and administers pension and group benefit accounts.
Midland National is a life insurance and annuity company that has operated since 1906. It sells fixed indexed annuities, multi-year guaranteed annuities (MYGAs), term life, whole life, and universal life insurance products. It also administers pension and group benefit accounts through its parent, Sammons Financial Group.
Is Midland National a good annuity company?
Yes: Midland National offers competitive FIA participation and cap rates and solid financial ratings, though surrender periods can stretch to 12 years.
Yes, particularly for fixed indexed annuities and MYGAs. Its FIA products are competitive on participation rates and cap rates, and its financial strength ratings provide confidence that the company will be around to honor long-term contracts. Surrender charge periods can be long (up to 12 years on some products), so compare terms carefully before purchasing.
Can I borrow against my Midland National life policy?
Yes, if it’s a permanent policy with cash value: no credit check needed, but interest builds and any unpaid balance shrinks your death benefit.
Yes, if you have a permanent life policy (whole life, universal life, or IUL) with accumulated cash value. Policy loans don’t require a credit check, but interest accrues on the balance and any unpaid loan reduces your death benefit. Talk to your agent or call 1-800-923-3223 to get your current cash value before deciding.
Who is the CEO of Midland National?
Midland National is part of Sammons Financial Group, and executive leadership can change, so check the current CEO on Midland National’s website or in a recent press release.
Who is the #1 life insurance company in the USA?
Rankings vary by metric. By total life insurance in force, Northwestern Mutual and New York Life consistently rank at or near the top. By premium volume, MetLife and Prudential are major contenders. Midland National is not in the top five by size, but it competes strongly in the annuity space specifically.