What Is General Liability Insurance?
General liability insurance (sometimes called "commercial general liability" or CGL) is the foundational business insurance policy. It protects your company against claims made by third parties — customers, vendors, the general public — for bodily injury, property damage, and personal or advertising injury.
If a customer slips on a wet floor in your shop, a contractor accidentally damages a client's wall, or a competitor sues you for a statement on your website, GL insurance pays the legal defense and any judgment or settlement up to your policy limits.
It does not cover every business risk. Mistakes in your professional work are handled by errors and omissions (E&O). Employee injuries are workers comp. Damage to your own equipment falls under commercial property. GL is specifically about the people and property that are not yours.