Our Verdict
4.7
Your home is often your largest financial investment. But, it’s what you put inside your house that makes it a home. And, that’s where Lighthouse Insurance comes in.
Their slogan, “Nothing is more valuable than your house.
Except everything that makes it a home,” reminds us that in the event of unforeseen circumstances, we must protect what’s inside as well as what’s outside.
As a company that specializes in coastal states, Lighthouse is well-versed in the intricacies of floods, hurricanes, and other disasters. But are they the right company for you?
If you live inland, and not coastal, are you going to pay expensive premiums to subsidize coastal properties?
And, if you do live coastal, are you going to be stuck with premiums that are practically the cost of your mortgage?In this review, we’ll help you determine if Lighthouse Insurance is a good fit for your needs.
Pros
- Ability to choose your own contractor
- Multiple policy discounts available
- Dozens of add-on coverage available a-la-carte
- 24/7 phone access to file a claim
- In-house customer service team means policyholders get five-star service
Cons
- Coverage is limited to only five states
- No protection if you choose an out-of-network contractor
Who Is Lighthouse Property Insurance?
Based in Austin, Texas, Lighthouse Property Insurance got its start in Louisiana.
The company provides an array of coverage for homeowners, renters, and condo owners and associations. Flood and dwelling fire insurance policies are also available.
Policies are sold through a network of licenses and professional insurance agents.
They operate as independent brokers, so they’re well-versed in other options you could choose (including other insurance companies).
Whether you’ve got a routine claim or a catastrophic event, Lighthouse Insurance is prepared to handle anything.
They’ve sustained double-digit increases in gross premiums for the past several years. Last year, they booked $162 million in total premiums.
In June 2020, Lighthouse Insurance merged with Prepared Insurance Company.
This both expanded the geographic coverage while simultaneously boosting gross written premiums to $200 million.
The company also has an A Financial Stability Rating® from Demotech, Inc. putting them in the category for Exceptional for being able to fiscally cover any claim that comes its way.
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What Makes Lighthouse Property Insurance Different?
Lighthouse Insurance has some of the most tailored packages around.
No matter what life throws your way, Lighthouse Insurance has coverage for that! And, if you only want the basics, they’ll provide that, too.
The company prides itself on flexibility, so you can customize your coverage in a way that fits both your needs and your budget.
For example, you can purchase coverage for your personal home computer or lock replacement if your keys are lost or stolen.
Alternatively, you can stick with basic packages that cover personal injury and property damage.
The choice is completely up to you, and if you have questions, there’s a team of independent representatives that will help you weigh the pros and cons.
Features & Benefits
There’s no shortage of features when you choose Lighthouse Insurance.
Before you buy, however, make sure your eyes aren’t bigger than your stomach.
You could end up buying more coverage than you need if you don’t evaluate your risks thoroughly.
Flexible Coverage
With Lighthouse Insurance, you can purchase a basic policy to cover only what’s required to get you back on your feet or prevent having your finances waylaid by the unexpected.
Or, you can choose from 16 add-on benefits, including foundation coverage, identify theft, equipment breakdown, water backup, and more.
Ample Discounts Available
There can be a wide range in premiums, and the more coverage you get, the more you’ll pay.
Thankfully, Lighthouse Insurance has plenty of discounts available.
At the time of writing this review, you may be eligible for up to 11 discounts, including getting paperless bills, having specific types of roofs, or being a senior citizen or retiree.
Choose Your Own Contractor
You don’t have to be stuck with a contractor you don’t know. Lighthouse Insurance gives all policyholders the option to choose their own contractor.
If you have a previous relationship with someone you trust, you’ll be able to work with that person instead of having to trust a stranger.
There are two caveats to this feature:
- 1Payment amounts are based on Lighthouse’s in-contract estimates.
- 2Using a contractor that is not pre-approved voids any deductible discounts and warranties.
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Product Availability
Policyholders have the option to tailor their coverage to fit their needs.
Whether you live coastal or inland, you’ll be able to customize your insurance so that you only pay for what’s relevant to your home and property.
Currently, Lighthouse Insurance offers coverage in the following five states:
- Florida
- Louisiana
- North Carolina
- South Carolina
- Texas
Claims Process & Guarantee
Lighthouse Insurance has a simple seven-step claims process that starts with a phone call. You can get ahold of a claim representative 24/7.
Here’s a brief overview of the process:
- 1Call Lighthouse Insurance at their toll-free number.
- 2Prepare for your property inspection by taking pictures and inventory of all of your damaged items.
- 3Take necessary steps to protect your home from further damage until repairs can be done. If you have to pay for anything out-of-pocket, save all receipts. You may also arrange temporary living arrangements if necessary.
- 4Meet with your adjuster and provide all evidence of damage. Your adjuster will then prepare a report that estimates the total amount of damages that will be covered.
- 5An insurance claims examiner will review the report from the adjuster as well as the terms and conditions of your policy.
- 6You’ll receive payment for all covered damages. Any damage not covered will be communicated to you promptly.
- 7In some cases, there will be a follow-up inspection. These occur if more damages are discovered ruing the repair process that weren’t initially detected during the first field meeting.
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Taking Action
Lighthouse Insurance is a growing and credible company. As of June 2020, they are now authorized to write policies in the state of Florida.
They also recently made changes to their customer service team, choosing to move this function in-house.
They are a great option for your home and property insurance needs if you live in a covered area.
Click here to learn more about Lighthouse Property Insurance.