--- title: "Fidelity and Guaranty Life Insurance (F&G): Company Review" canonical: "https://www.simplyinsurance.com/fidelity-and-guaranty-life/" description: "Fidelity and Guaranty Life review - is F&G legit, who owns it, what annuities and life insurance it sells, and what to check before you buy." silo: "annuities" published: "2026-07-24" author: "sa-el" source: "Simply Insurance" --- **F&G (Fidelity and Guaranty Life) is a legitimate, Iowa-based insurance company founded in 1959, now a publicly traded subsidiary of FNF Group, offering fixed and fixed index [annuities](/annuities/) along with life insurance.** It holds solid financial strength ratings, though like any insurer it has a complaint record worth reviewing before you buy. Here's everything you need to know before deciding if F&G is right for you. --- ## What Is Fidelity and Guaranty Life (F&G)? F&G is a Des Moines-based insurer selling annuities and life insurance through independent agents to middle-income savers, and it's unrelated to Fidelity Investments. Fidelity and Guaranty Life — commonly known as F&G — is an insurance company headquartered in Des Moines, Iowa. It focuses primarily on annuities and life insurance products designed for middle-income Americans who want predictable, protected growth for retirement savings. F&G sells through independent agents and financial advisors rather than direct-to-consumer, so you'll typically work with an intermediary when shopping their products. One thing to get out of the way immediately: **F&G is not affiliated with Fidelity Investments**. The similar names cause real confusion, but these are completely separate companies. Fidelity Investments is a privately held financial services giant based in Boston. F&G is an insurance company focused on annuities and life products. Different ownership, different products, different purpose. ### Who Owns Fidelity and Guaranty Life? F&G is a subsidiary of Fidelity National Financial (FNF Group), one of the largest title insurance companies in the United States. FNF acquired a controlling stake in F&G and took it public in 2022 under the ticker symbol "FG" on the New York Stock Exchange. FNF remains the majority owner, giving F&G the backing of a large, diversified financial holding company. ### How Long Has F&G Been in Business? F&G was founded in 1959, giving it over 65 years of operating history in the insurance industry. That's a meaningful track record — it's survived multiple recessions, interest rate cycles, and regulatory changes. The company has changed hands a few times over the decades, but the core business of providing annuities and life insurance has remained consistent throughout. ### Is Fidelity and Guaranty Life the Same as Fidelity? No. This is one of the most common points of confusion, so it's worth repeating clearly. Fidelity and Guaranty Life (F&G) and Fidelity Investments are two entirely separate, unaffiliated companies. If you're looking for your 401(k) or brokerage account, that's Fidelity Investments. If you're looking for an annuity or life insurance policy from F&G, you're in the right place. --- ## F&G Annuities and Life Products Overview F&G's product lineup is focused and straightforward. They're not trying to be everything to everyone — they concentrate on fixed and fixed index annuities for retirement savings, along with some life insurance offerings. If you're shopping for [F&G annuity rates](https://www.simplyinsurance.com/compare-annuity-quotes-online/), understanding what each product does will help you compare. ### Fixed Annuities F&G's fixed annuities work like a CD from an insurance company. You deposit a lump sum, and F&G guarantees a fixed interest rate for a set period — typically two to ten years. Your principal is protected, your growth is predictable, and at the end of the term you can take your money, renew, or roll it into another product. The main appeal here is simplicity. You know exactly what rate you're earning, and you don't have to worry about market fluctuations. Fixed annuities from F&G are often competitive with bank CDs, but with the added benefit of tax-deferred growth. ### Fixed Index Annuities (FIA) Fixed index annuities are F&G's flagship product. With an FIA, your account growth is linked to a market index — like the S&P 500 — but you're protected from losses. If the index goes up, you earn a portion of the gains (subject to caps, participation rates, or spreads depending on the product). If the index goes down, your account value doesn't drop. F&G offers several FIA products with different index options and optional income riders that can provide guaranteed lifetime income in retirement. These are more complex than fixed annuities, so it's worth working with a licensed advisor to understand the specific terms before committing. ### Life Insurance Products Beyond annuities, F&G offers indexed universal life (IUL) insurance and other life insurance products. These are primarily sold through the same independent agent network. If you're specifically shopping for life insurance coverage rather than retirement savings, you'll want to compare F&G's IUL options against term and whole life policies from other carriers — life insurance needs vary a lot by situation. > **Disclaimer:** Annuities are insurance products, not bank deposits. They carry surrender charges, and their tax treatment can be complex. Consult a licensed insurance professional or financial advisor before purchasing any annuity. --- ## Fidelity and Guaranty Life Review: Ratings and Reputation ### F&G Financial Strength Ratings Financial strength ratings tell you how likely an insurer is to pay claims. Here's where F&G stands: | Rating Agency | F&G Rating | What It Means | |---------------|------------|---------------| | A.M. Best | A (Excellent) | Strong ability to meet policyholder obligations | | S&P Global | BBB+ | Adequate financial security | | Moody's | Baa1 | Moderate credit risk | The A.M. Best "A (Excellent)" rating is the one most insurance professionals pay attention to for annuity carriers. F&G's rating there is solid and suggests the company has the financial resources to back its guarantees over the long term. ### F&G Annuities and Life Reviews and Complaints (BBB & Reddit) F&G has an accredited profile on the Better Business Bureau. Their BBB rating has fluctuated over time, and like most insurance companies they do have a complaint history. Volume matters here — a company with millions of policyholders will naturally accumulate more complaints than a tiny regional carrier. The nature of those complaints matters more than the raw count. Common complaint themes on the BBB include delays in processing withdrawals or surrender requests, difficulty reaching customer service, and confusion around surrender charge periods. These are, unfortunately, fairly typical for annuity companies across the board. ### F&G Life Insurance Reviews Reddit Reddit discussions about F&G tend to be mixed in the same way most insurance companies are on Reddit — you'll find frustrated customers venting about service delays and satisfied policyholders who are happy with their rates. One recurring theme is that people who bought FIA products sometimes feel the caps or participation rates were lower than expected when they reviewed their statements. That's less a reflection of F&G specifically and more a reminder that reading your annuity contract carefully before signing matters enormously. --- ## Fidelity and Guaranty Life Login: How to Access Your Account ### F&G Policyholder Login (F&G Login App) If you're a policyholder, you can access your account at **fglife.com**. The policyholder portal lets you view account balances, see accumulated interest, request withdrawals, and update beneficiary information. F&G also has a mobile app available for iOS and Android that provides similar functionality for on-the-go account access. To register for the first time, you'll need your policy number and Social Security number on hand. If you're having trouble locating your policy number, it's on your original contract documents or on any correspondence F&G has sent you. ### Fidelity and Guaranty Life Agent Login Agents who distribute F&G products have a separate login portal from policyholders. The agent portal is typically accessed through **agent.fglife.com** and requires your agent credentials issued when you contracted with F&G. ### F&G Agent Login App and Portal F&G has rolled out tools for agents including an app-based portal that allows agents to check client account status, submit new business, and access product materials. If you're an agent looking to access these tools, your field marketing organization (FMO) or upline should have provided your login credentials when you onboarded. ### F&G Login Agent Sign Up New agents who want to sell F&G products need to contract through an FMO or directly with F&G's contracting department. The sign-up process involves submitting your insurance license information, completing any required product training, and being approved by F&G's contracting team. This typically takes a few business days once all documents are submitted. ### Troubleshooting Login and Password Issues If you can't log in to your F&G account, the quickest fix is usually the "Forgot Password" link on the login page. If that doesn't work — or if you're locked out after multiple failed attempts — call F&G's customer service line directly (see the next section). They can verify your identity and reset your access. --- ## Fidelity and Guaranty Life Phone Number and Customer Service ### F&G Customer Service Phone Number (USA) The main F&G policyholder customer service number is **1-800-445-6758**. This is the number to call for account questions, withdrawal requests, beneficiary changes, and general policy inquiries. ### F&G Customer Service Hours F&G's customer service team is generally available Monday through Friday during standard business hours (Central Time). Hours can vary, so it's worth checking fglife.com for current hours before calling, especially around holidays. ### F&G Agent Support Phone Number Agents needing support with contracting, commissions, or new business submissions have a separate support line. Check the agent portal at fglife.com for the current agent support contact, as these numbers are occasionally updated. ### Fidelity and Guaranty Life Insurance Company Mailing Address For written correspondence, you can reach F&G at: **Fidelity & Guaranty Life Insurance Company** PO Box 81497 Lincoln, NE 68501 For overnight delivery, use the physical address in Des Moines, Iowa — your policy documents or a customer service rep can confirm the current street address for expedited mail. --- ## How to File F&G Annuities and Life Claims Contact F&G through its website or claims department to request claim forms, then return them with a certified death certificate and the policy number. ### Steps to Submit a Claim Filing a claim with F&G — whether for a death benefit, annuity payout, or other claim — follows a standard process: 1. **Call F&G's claims department** at 1-800-445-6758 to notify them and get the correct forms. 2. **Complete the required claim forms**, which F&G will mail or email to you. 3. **Gather supporting documentation** — typically a certified death certificate for death benefit claims, or proof of qualifying event for other claims. 4. **Submit the completed forms** via mail or as directed by the claims team. 5. **Follow up** if you don't receive a confirmation within 10 business days. ### What to Expect During the Claims Process F&G is required by state regulations to acknowledge your claim promptly and provide a decision within a set timeframe (this varies by state). For straightforward death benefit claims with complete documentation, most policyholders see processing completed within two to four weeks. More complex claims — or those involving missing documentation — can take longer. Keep copies of everything you submit. --- ## Fidelity and Guaranty Life Complaints: What You Should Know ### Common Complaints and How F&G Responds The most frequent complaints about F&G center on a few recurring issues: slow customer service response times, delays in processing surrender requests or withdrawals, and confusion about surrender charge schedules. None of these are unique to F&G — they're common pain points across the annuity industry — but they're worth knowing going in. F&G does respond to BBB complaints and typically attempts to resolve them through their customer service escalation process. If you have an issue that isn't being resolved through normal channels, filing a complaint with your state's department of insurance is also an option. ### F&G BBB Complaints and Class Action Lawsuit History F&G has faced legal challenges over the years, as have most large insurance companies. Some complaints have involved allegations around annuity sales practices and surrender charges. If you're researching a specific lawsuit or legal matter, searching your state's department of insurance website or legal databases will give you more accurate and current information than relying on online forums. ### F&G Complaints Reddit: Real Customer Experiences Reddit threads about F&G (particularly in communities like r/annuities and r/personalfinance) surface a consistent picture: most frustrations come from people who didn't fully understand their surrender charge period before purchasing, or who expected more flexibility than a fixed annuity product is designed to provide. This isn't a knock on F&G specifically — it's a reminder that annuities are long-term commitments with real penalties for early withdrawal. If you're in the research stage and considering an F&G annuity, getting a free F&G annuity quote is a good way to see current rates and compare options before making any decisions. --- ## Frequently Asked Questions ## Is Fidelity and Guaranty Life a good company? Yes, F&G suits savers wanting principal protection through fixed or indexed annuities, backed by an A from AM Best, though service delays draw complaints. F&G is a legitimate, financially stable insurance company with over 65 years in business and an A (Excellent) rating from A.M. Best. It's a solid choice for conservative retirement savers looking for principal protection and tax-deferred growth through fixed or fixed index annuities. Like any insurer, it has complaints — mostly around customer service delays — so read your contract carefully before purchasing. ## Is Fidelity and Guaranty Life the same as Fidelity? No, they're unrelated: F&G is an Iowa insurer selling annuities and life insurance, while Fidelity Investments is a Boston brokerage and fund firm. No. Fidelity and Guaranty Life (F&G) and Fidelity Investments are completely separate, unaffiliated companies. F&G is an Iowa-based insurance company focused on annuities and life insurance. Fidelity Investments is a Boston-based financial services firm offering brokerage, mutual funds, and retirement accounts. The similar names cause confusion, but they have no business relationship. ## Who owns Fidelity and Guaranty Life? Majority control sits with Fidelity National Financial, one of the biggest title insurers, and F&G has traded on the NYSE as FG since 2022. Fidelity National Financial (FNF Group) is the majority owner of F&G. FNF took F&G public in 2022, and it now trades on the New York Stock Exchange under the ticker symbol "FG." FNF is one of the largest title insurance companies in the U.S. ## Why is FG stock dropping? F&G shares move on interest rates, broad market conditions, and earnings or portfolio news, and none of it changes your annuity's guaranteed values. F&G's stock price, like most financial sector stocks, is sensitive to interest rate movements, broader market conditions, and company-specific news around earnings and investment portfolio performance. Stock fluctuations don't directly affect your annuity contract's guaranteed values — those are governed by your policy terms, not the share price. If you're a stockholder concerned about price movement, consult a financial advisor or review F&G's investor relations materials at fglife.com. ## Is Fidelity and Guaranty Life legit? Yes, F&G is a legitimate insurer licensed in all 50 states, regulated by state insurance departments, and rated A by AM Best. Yes. F&G is a licensed insurance company operating in all 50 states, regulated by state departments of insurance, and backed by an A (Excellent) financial strength rating from A.M. Best. It's been in business since 1959. It is a legitimate insurer — not a scam — though as with any financial product, you should understand what you're buying before committing. ## How long has Fidelity and Guaranty Life been in business? F&G was founded in 1959, making it over 65 years old. The company has operated continuously through that period, though it has changed ownership several times. Its current parent company is FNF Group. ## Who is the #1 most trusted life insurance company? There's no single universal answer — "most trusted" depends on the criteria you use (financial strength, customer satisfaction, complaint ratio, or brand recognition). Companies consistently cited at the top of industry surveys include Northwestern Mutual, New York Life, and MassMutual for overall life insurance. For annuities specifically, carriers like F&G, Athene, and American Equity are frequently compared. The best company for you depends on your specific product needs and financial situation.